Have you ever woken up from a nana nap in a mad panic (in your underwear) thinking you’re running late for work, when in fact you’ve already been to work that day? Well if you’ve ever worked shift work before, then I’m sure you will be able to relate to this feeling of confusion and disorientation at some point in your shift working career! In this episode Audra interviews Qantas Customer Service Agents Laura Bielich and Jane Coogan (who have both worked shift work for over twenty years), as they share their personal shift working journeys, and how they still manage to keep their sense of humour in the workplace despite having days when they feel overwhelmed with fatigue and tiredness.